Error when exporting labor timecards to QuickBooks Desktop

Review the following steps if you receive an error when exporting a labor timecard to QuickBooks Desktop.

Relink the employee

Relink the employee referenced on the timecard.

1. Open AccountingLink.
2. Expand the Advanced Utilities section.
3. Click Manually link employee.
4. Relink the Sage Construction Management employee referenced on the timecard with the QuickBooks employee.

Relink the prime contract with the job

Relink the Sage Construction Management prime contract with the customer:job in QuickBooks.

1. Open AccountingLink.
2. Expand the Advanced Utilities section.
3. Click Manually link project.
4. Relink the project prime contract number with the customer:job.

Run the Sync Wizard

Try to export the timecard again to see if the issue is resolved.

1. Open AccountingLink.
2. Go to the Sync tab and click Sync.
3. Export the timecard.

If you still get an error, continue to the next section.

Review sync preferences

Make sure that your Posting preferences are set up correctly.

1. Open AccountingLink.
2. Select Sync preferences.
3. Go to the Time tracking tab.
4. Review how the job cost code referenced on the timecard correlates to a QuickBooks service item based on the JCC linking property.
5. Make sure that the payroll items in both systems are linked one-to-one.
6. Save any changes.

Export the timecard again to see if the issue is resolved.